AMERICAN JOURNAL OF MANAGEMENT
The Effect of Interpersonal Counterproductive Workplace Behaviors on the
Performance of New Product Development Teams
Author(s): Tianjiao Qiu, Benjamin Steven Peschek
Citation: Tianjiao Qiu, Benjamin Steven Peschek, (2012) "The Effect of Interpersonal Counterproductive Workplace Behaviors on the Performance of New Product Development Teams" Vol. 12, Iss. 1, pp. 21 - 33
Article Type: Research paper
Publisher: North American Business Press
This research aims to investigate how interpersonal counterproductive work behaviors impact new product development team performance through teamwork. Specifically, we address two aspects of team work: team trust and team learning. Analyzing survey responses from 26 student teams with hierarchical linear modeling techniques, we demonstrate that team members’ interpersonal misbehaviors lead to lower levels of emotional integration and less sharing and acquiring of new knowledge within the team. Furthermore, interpersonal misbehaviors are not only detrimental to effective team collaboration process, but also directly influence the success of new product development projects.