JOURNAL OF HIGHER EDUCATION THEORY AND PRACTICE
Lean Restaurants: Improving the Dining Experience
Author(s): Robert S. Keyser, Venkatta K. Marella, Keely Clay
Citation: Robert S. Keyser, Venkatta K. Marella, Keely Clay,(2017)"Lean Restaurants: Improving the Dining Experience," Journal of Higher Education Theory and Practice, Vol. 17, Iss. 7, pp. 67-79
Article Type: Research paper
Publisher: North American Business Press
Abstract:
Myriad examples exist to describe how lean concepts are applied in the manufacturing and healthcare industries; however, research regarding how lean is applied in the food service industry is sparse. The purpose of this case study is to discover how lean applications are currently being applied in three different full-service dining establishments located in Knoxville, Tennessee.
