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JOURNAL OF LEADERSHIP, ACCOUNTABILITY AND ETHICS
Are Higher-Education Institutions Ready for Learning Analytics? Governance, Ethics, Confidentiality and Privacy
Author(s): Yeona Jang, Rebecca Katz, Kimiz Dalkir
Citation: Yeona Jang, Rebecca Katz, Kimiz Dalkir, (2021) "Are Higher-Education Institutions Ready for Learning Analytics? Governance, Ethics, Confidentiality and Privacy," Journal of Leadership, Accountability and Ethics, Vol. 18, Iss. 1, pp 137-148
Article Type: Research paper
Publisher: North American Business Press
Abstract:
University governance on the use of student feedback was studied by looking at the availability and clarity of public policies, FAQ’s, websites, and other documents made available by a sample of Canadian higher education institutions. Educational data, including student feedback data, offers institutions new opportunities to analyze and evaluate their programs in order to improve teaching and learning. However, it is imperative that datasets be used and protected in a manner that respects student privacy and promotes trust and transparency. The research revealed a number of inconsistencies in privacy governance practices, information availability, and proactivity of Canadian higher education institutions.
