JOURNAL OF MANAGEMENT POLICY AND PRACTICE
Key Factors Influencing Employee Response Toward Change:
A Test in the Telecom Industry in India
Author(s): Karamjeet Singh, M. Saeed, Andy Bertsch
Citation: Karamjeet Singh, M. Saeed, Andy Bertsch, (2012) "Key Factors Influencing Employee Response Toward Change: A Test in the Telecom Industry in India," Journal of Management Policy and Practice, Vol. 13, Iss. 3, pp. 66 - 81
Article Type: Research paper
Publisher: North American Business Press
This paper was presented at the International Business Conference sponsored by the Center of Excellence in International Business of Northern State University, Aberdeen, South Dakota, USA. This research explored employee response toward change in hopes of creating a working model of influential factors affecting employee response toward change. Change initiatives include re-structuring; merger and acquisition; transfers; lateral moves; etc. A working model is offered to allow management within organizations undergoing change to predict the response of its employees with respect to the identified factors. The resulting instrument appears to be highly reliable and may assist organizations’ change initiatives.