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Abstracts prior to volume 5(1) have been archived!

Issue 5(1), October 2010 -- Paper Abstracts
Girard  (p. 9-22)
Cooper (p. 23-32)
Kunz-Osborne (p. 33-41)
Coulmas-Law (p.42-46)
Stasio (p. 47-56)
Albert-Valette-Florence (p.57-63)
Zhang-Rauch (p. 64-70)
Alam-Yasin (p. 71-78)
Mattare-Monahan-Shah (p. 79-94)
Nonis-Hudson-Hunt (p. 95-106) 



JOURNAL OF ORGANIZATIONAL PSYCHOLOGY


The New York Times Versus Amazon: Is Jeff Bezos’ head still in the clouds?


Author(s): Brian L. Matthews, James Harbin, Jamie Daigle

Citation: Brian L. Matthews, James Harbin, Jamie Daigle, (2018) "The New York Times Versus Amazon: Is Jeff Bezos’ head still in the clouds?," Journal of Organizational Psychology, Vol. 18, Iss. 3, pp. 73-87

Article Type: Research paper

Publisher: North American Business Press

Abstract:

This description-based case used secondary data to provide students with the controversy centered
around Amazon’s highly criticized culture. An article published by the New York Times illuminates
current and former employees’ disapproving perceptions of the culture Amazon has adopted which has
ironically contributed to its overwhelming success. Although some have touted their allegiance to such
cultural pragmatism, others, who define the culture as “modern-day Darwinism”, have experienced
consternation as cultural practices have created unpleasant work conditions thus causing dissatisfaction
that lead to voluntary or involuntary exiting. In light of Amazon’s purchase of Whole Foods, questions
have resonated regarding the dichotomous collision of cultural disparities that could have either
fortuitous or catastrophic implications. Founder and CEO, Jeff Bezos, has adamantly defended Amazon amidst such allegations of mistreatment of employees and refutes claims of rejecting underperforming employees and granting reprieves for those only conforming to its cultural model. Bezos strongly maintains that the company’s cultures embodies the industry’s standards and defines its hypercompetitive and aggressive nature as distinctive and incomparable to other companies.